CHICAGO (October 12, 2021) -- Medicare Advantage insurer Zing Health has chosen Perspecta LLC, an innovator in provider data management solutions, to make its provider directory more accurate and reliable using artificial intelligence and machine learning.
Zing Health’s advanced approach to health data aims to improve care access and quality for under-resourced populations. Perspecta’s Roster Management 3.0 solution applies machine learning techniques to intuitively distill Zing Health provider data from hundreds of doctors, clinics, and hospitals into an accurate, uniform format. Perspecta’s process employs both digital algorithms and programmatic verification to confirm hospital affiliations, medical specialties, locations, and other essential information; thus automating a previously cumbersome manual process and freeing up valuable IT resources to focus their attention elsewhere.
“Access to care requires an up-to-date provider registry in an easy-to-use format,” said Dr. Eric E. Whitaker, Zing Health founder and CEO, named by Modern Healthcare this year as one of the nation’s Top 25 Innovators. “Perspecta’s provider data solution gives our members confidence in choosing doctors and allows us to deliver better value in our health plans.”
Members will get the same accurate information on Zing Health’s Medicare Advantage network by accessing Zing Health’s online directory, calling its consultants directly, or working through independent insurance agents. The Perspecta-validated provider data takes the guesswork out of choosing the best doctors and medical providers.
“With our master index of authoritative data and third-party sources curated by machine learning, Perspecta can continuously update and maintain high-quality, accurate provider roster data for Zing Health,” said April Stiles, Perspecta’s chief operating officer. “A reliable provider database not only removes consumer frustration, but also meets state and federal requirements and allows Zing Health to pay medical providers quickly.”
Zing Health coverage for Illinois, Indiana, and Michigan residents includes an expanding provider network; special needs plans for beneficiaries with chronic conditions; and services such as dental and vision care not covered by traditional Medicare. By giving members access to quality healthcare providers, customized care plans, and answers to all their questions, Zing Health increases health equity in under-resourced populations.